SASSA Moya App Status Check Online – Moya App

Millions of South Africans rely on the social grants provided by the South African Social Security Agency (SASSA). Among the various types of grants, the old age pension is the most common, offering a monthly stipend to citizens who have reached retirement age. SASSA also provides other grants, including child support, disability and care dependency, war veteran’s pensions, and unemployment benefits.

Utilizing the Moya App for SASSA Status Checks

The SASSA Balance R350 application is a convenient tool that allows beneficiaries to manage their SASSA payments without the need to endure long queues or make in-person visits to an office. The Moya app offers several features that simplify the process for users.

Advantages of the Moya App

With the Moya app, users can:

• Check SASSA Status: Quickly and easily verify the status of their SASSA application or payment.
• Request Reconsideration or Appeal: Use the new appeal platform to request a reconsideration or appeal a decision.
• Change Payment Options: Modify their payment preferences, such as switching from the default Post Office to a preferred bank account.
• Cancel SRD Grant: Cancel an existing Social Relief of Distress (SRD) grant application.
• Apply for the Grant: Submit a new application for the SRD grant.

How to Check SASSA Balance Using the Moya App

The Moya app is particularly useful for managing SASSA R350 payments. The new South African Appeals platform  provides several functionalities, allowing users to:

• Check the status of their SRD grant.
• Apply for reconsideration or appeal a decision.
• Change their payment options.
• Cancel SRD grant applications.
• Reapply for the grant.

Downloading and Setting Up the Moya App for SASSA

Here are the steps to download and configure the Moya app for SASSA services:

1. Download the App: Install the Moya app from the Google Play Store (available only for Android devices).
2. Configure the App: Follow the on-screen prompts to set up the app.
3. Enter Mobile Number: Provide your mobile phone number to receive an OTP code.
4. Submit the OTP Code: Enter the OTP code to verify your number.
5. Launch the App: Open the app and navigate to the “Money and Services” section.
6. Select SASSA Relief: Click on the SASSA Relief button and choose the appropriate section for your needs.

Features of the Moya App for SASSA 350 Status Checks

The Moya app offers several features for managing SASSA SRD payments:

• Check Payment Status: Verify the status of your SASSA SRD payment.
• Update Personal Information: Ensure your personal information is up-to-date.
• Request Reconsideration: Submit a request for reconsideration if needed.
• Change Payment Options: Switch your payment method from the Post Office to your preferred bank account.

Preparing to Use the Moya App

To use the Moya app effectively, have your phone number and ID number ready, as these are required for most modules within the app.

Frequently Asked Questions

Can I renew my SASSA card online?

No, for security reasons, SASSA does not offer an online service for renewing a card. The renewal process must be completed in person at a Post Bank branch.

What documents do I need to renew my SASSA card?

You need your expired SASSA card, ID card, phone number, and optionally, the receipt of your previous application.

Can I change the PIN of my new SASSA card?

Yes, after receiving and activating your new card, you can change your PIN and other details.

Can I renew a SASSA card that is near its expiry date?

Yes, you can renew your card before it expires to ensure timely receipt of payments. The process remains the same.

Is it possible to renew a broken SASSA card?

Yes, a broken SASSA card can be renewed by following the same process.

Conclusion

The Moya app provides a streamlined and efficient way to manage SASSA payments, especially for the R350 SRD grant. By using the app, beneficiaries can check their application status, request reconsiderations, update personal information, and change payment options without needing to visit a SASSA office in person. This not only saves time but also offers a secure and convenient method for managing social grants. Download the Moya app today to simplify your SASSA payment management.