How To Cancel SASSA Grant – A Complete Guide

Cancelling your SASSA Relief Grant application is straightforward and can be done through various methods. Here’s a comprehensive guide to help you through the process.

Method 1: Cancel Your Grant Online Via SASSA Services Portal

Step 1: Visit the SASSA Grant Cancellation Portal

• Open your internet browser and navigate to the SASSA Grant Cancellation Portal: Sassa grant Canacellation portal.

Step 2: Enter Your Details

• On the portal page, you will see fields for your ID number and registered cellphone number.
• Enter your 13-digit South African ID number in the first box.
• Enter the phone number you used when applying for the SASSA grant. This is crucial for receiving the One-Time PIN (OTP).

Step 3: Receive and Enter the OTP

• Click the “Send Pin” button.
• An OTP will be sent to your registered phone number via SMS.
• Enter the received OTP in the designated field on the webpage to verify your identity.

Step 4: Confirm Cancellation

• After entering the OTP, click “Cancel My Grant.”
• A confirmation message will appear asking, “Are you sure to cancel your grant application?”
• If you are certain, click “Yes” to confirm the cancellation.

Step 5: Receive Confirmation

• You will receive a confirmation message on your registered phone number stating that your request to cancel the SASSA Grant has been sent.
• Congratulations! You have successfully submitted your request to cancel your SASSA grant online.

Method 2: Cancel Your SRD Grant Via WhatsApp

Step 1: Save the SASSA WhatsApp Number

• Open your contact list and tap the “New Contact” button.
• In the “Name” field, enter “SASSA Grant Cancellation.”
• In the “Phone number” field, enter 082 046 8553.
• Save the contact.

Step 2: Start a Chat with SASSA

• Open WhatsApp and find the “SASSA Grant Cancellation” contact.
• Tap on the contact to open a chat window.

Step 3: Send the Initial Message

• Type “Cancel SASSA R350 Grant” and send it.

Step 4: Follow the Prompts

• You will receive an automated message from SASSA with a list of options.
• Look for the option to “Cancel my application” and reply with the corresponding number (usually 1 or “reply 1”).

Step 5: Provide Your Details

• SASSA will ask you to confirm your identity by providing your South African ID number and registered phone number.
• Type your 13-digit ID number and send it.
• Type your registered phone number and send it.

Step 6: Receive Confirmation

• You will receive a message confirming your request to cancel the grant.
• Congratulations! You have successfully submitted your request to cancel your SASSA grant via WhatsApp.

Method 3: Cancelling Your SASSA Grant Via Email

Step 1: Open Your Email Application

• Locate your email application (Gmail, Outlook, Yahoo Mail, etc.).
• Open a new email by clicking on the “Compose” or “New Email” button.

Step 2: Compose the Email

• In the “To” field, enter [email protected].
• In the “Subject” field, write “Cancellation of SASSA Grant – [Your Name].”
• In the email body, introduce yourself and state your request to cancel your SASSA grant. Briefly explain the reason for cancellation (optional).
• Include the following information:
  • Your SASSA reference number.
  • Your 13-digit South African ID number.
  • The phone number registered with SASSA.

Step 3: Proofread and Send

• Review your email for typos or missing information.
• Click “Send” to submit your email to SASSA.
• Congratulations! You have successfully submitted your request to cancel your SASSA grant via email.

Method 4: Cancel Your SRD Grant Via Calling SASSA Helpline

Step 1: Make the Call

• Dial the SASSA Grants and Fraud Hotline toll-free number: 0800 60 10 11.
• Be prepared for a possible wait as the helpline can be busy.

Step 2: Listen to the Automated Message

• Follow the instructions provided by the automated message.

Step 3: Choose the “Talk to a Consultant” Option

• Press the required key to speak with a consultant (typically 1).

Step 4: Explain Your Request

• Politely state your request to cancel your SASSA grant.
• Confirm your identity by providing your ID number and registered phone number.

Step 5: Receive Confirmation

• The representative will process your cancellation request and provide confirmation.
• Note any important information such as the expected processing time.

Conclusion

Canceling your SASSA Relief Grant application is a simple process that can be done online, via WhatsApp, email, or phone call. Each method ensures your request is processed efficiently. By following the detailed steps outlined in this guide, you can easily cancel your grant application using the method most convenient for you. If you have any questions or need further assistance, don’t hesitate to contact SASSA directly.